The cookie is used to store the user consent for the cookies in the category "Analytics". Theyll help you find out what is causing the problem and what to do. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. These cookies ensure basic functionalities and security features of the website, anonymously. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. Comcast is an American telecommunications company. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Police are urging users not to. Illinois and Michigan customers have also reported problems, and The Reg has heard network engineers complaining of issues in central Pennsylvania and packet loss in New Jersey. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. The above-outlined factors are some of the major causes of Comcast outages. So yes, youll be given outage credit. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. How to prepare for a power outage. Comcast owns NBCUniversal, the parent company of NBC News. If thousands did that it may do the trick. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. xfinity a ton of money a year for Some customers were told that there was an outage and that the issue will be resolved.. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. Update 10:30 a.m. EST: services have resumed for a small number of users. A. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Comcast has not disclosed the reason for the outages. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Xfinity so damn expensive for nothing. On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Please send us a DM to get started. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. Normally the areas affected will be reported. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. Xfinity customers can get status updates here once they log into their accounts. It's 2015. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. You can make use of their service in your day-to-day activities. Having problems? Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Audio is on TBS, TNT & Tru TV!!! If comcast.com is down for us too there is nothing you can do except waiting. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. First published on November 9, 2021 / 12:51 PM. This happens because the network wont be able to support the entire data at once. #worstcompanyever. View the Xfinity outage map and find out when an area will be back online. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. Not this xfinity outage forcing me to go to sleep at a reasonable hour. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. - Ricardo https://t.co/sJXooIWuaU, Hello, there! ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . @comcast @comcastcares On Demand NOT working again today. Keeps getting pushed back, no customer service available. Network and. Who cares that I go over my limit cuz my Internet is down? We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. One would assume it exists somewhere. If you are thinking about @Xfinity or @Comcast don't! It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. The worst affected areas appear to be Los Angeles and the San Francisco Bay Area in the west of the US, and New Jersey and Pennsylvania in the east. Went out on all my devices a few minutes ago. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Navigate down to Overview page >>> Services, then tap on the Status Center. on phone 20 minutes now refreshed box umpteen times and still waiting. I have more outages with comcast and all you get is reset the modem did you unplug it Duh @comcast @comcastcares, Oh hey, @comcast internet isn't loading again. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. BARTs second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation at Santa Rosa's Workers in S.F. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. These offerings are usually available in triple play packages. This is another factor that will result in a power outage. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". Most Californians can put off filing taxes until Oct. 16 but should they? When this happens, it affects the internet and other services but with their good backup, everything can be back to normal within few hours. , The Register Biting the hand that feeds IT, Copyright. Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. Outage complaints dropped sharply after 11 a.m. This cookie is set by GDPR Cookie Consent plugin. No F'in accountability. Criterion Digital 2023. 04:46. Internet goes down, modem goes offline. As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. -Johnny, We'd be more than happy to investigate this for you. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. Share them here. pic.twitter.com/UV88lcPAuF. So where do I go? Looks like @Xfinity is down across the Bay including here in Napa. I am my own communications network. In the last three months, how would you rate Comcast Xfinity? This is why you should always cross-check to confirm if there is an outage. If thousands did that it may do the trick. Do Not Sell My Personal Information. These offerings are usually available in triple play packages. Are you gonna pay it? CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. Unfortunately, todays incident is now the third occurrence. The outage reports highlighted in this tracker are based . Complete **** show, @Xfinity How do I get an update for this 17 hour outage? 54,000 reports on Downdetector Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. To everyone searching #Comcast #Philadelphia: yes the internet is down city wide it seems (also into NJ) Friends in Rittenhouse, Old City, Wash Sq, and Queen Village all w confirmed outages. Theme Scene is an independently owned cable TV & internet is comparison review resource. Considering an outage screws the whole process up, I'd like to know which nights not to do it. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. The cookie is used to store the user consent for the cookies in the category "Other. How do I know if my area is affected by the Comcast outage? I'm SHOCKED! When did @ATT customer service become worse than Comcast? Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. Get your shit together, Comcast. @Xfinity fix your connections!! Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Unacceptable. could be eligible for a share of $104 million. . - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. The cookies is used to store the user consent for the cookies in the category "Necessary". Make sure to report and "downvote" such posts. I am up near Philadelphia. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. #sarcasm. A. Comcast's Xfinity outage was unusual but likely not an attack, experts say | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors. Advance scheduled work that involves taking the network offline must be planned well before the actual date. But the issues seemed to finally be resolving by Tuesday afternoon, he said. Comcast says a fiber that was cut caused the mess. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. My internet went out at about 8:30 last night and woke up it still out. Please don't call "support numbers" posted below most probably it's a scam. I want my @netflix but @comcast #outage is in the way. cable and ****** customer service If there is no such report, click Run Diagnostic. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Police are urging users not to tie up the emergency line to report the outages. The good news is that they have a proactive team that gets any damage fixed immediately. Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. How the hell did my bill increase to $216!? Yes Phone. Our lives are in your hands, and you have butterfingers? Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Please send us a DM to get started. "I haven't seen any other disruptions," Belson said. If you are experiencing problems with Comcast Xfinity, please submit a report below. Criterion Digital 2023. This site uses cookies to enable your digital experience. Beyond frustrated with #xfinity support. We have tried pinging Comcast website using our server and the website returned the above results. Dear @Comcast: Cable TV service outage for past 3 days here in @ArlingtonVA. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. I am my own communications network. When @Xfinity has an outage their outage map is also down. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it , By blacking out the Flyers game Comcast did a valuable public service tbh. You also have the option to opt-out of these cookies. To do this text OUT to 26627. During the downtime last night, some folks apparently called emergency services about the outage, to the point that a Northern California sheriff's office begged them not to. - Ricardo https://t.co/sJXooIWuaU, Hello, there! I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. It is common for some problems to be reported throughout the day. Comcast is starting to get customers. PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. Please do not call 911 to ask why your Internet is out. - Jay https://t.co/sJXooIWuaU. No apparent evidence of #CustomerService @Xfinity @XfinitySupport. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. We also use third-party cookies that help us analyze and understand how you use this website. or have they in the last few days??? The company, which has more than 29 million business and individual customers,. - Jay https://t.co/sJXooIWuaU. 2nd outage in 3 days, no bueno, Time to get rid of @Xfinity @XfinitySupport! Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. Comcast hit by widespread Xfinity outages in major U.S. cities | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors Converge. I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. Xfinity so damn expensive for nothing. 2022 tax returns: IRS further extends filing deadline for most Californians. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. But pay for the service, right? "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. Terms of Service. Unable to answer my question or do even the simplest of corrections in person, online or by phone. The following are the most recent problems reported by Comcast Xfinity users through our website. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. I want to know how to access scheduled maintenance downtimes. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? The internet and cable provider experiencing a major . For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. But it won't last long. @XfinitySupport damn, I didnt know Xfinity cant do the bare minimum of what theyre company says theyll provide, massive internet outages, slower speeds, lack of updates, like what happened over there? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. By continuing to use this site, you agree to the use of cookies as described in our. 18.89 ms. 14.Feb.2023. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Now that Ive spoke to Xfinity I need to call all these companies! Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. You can restart your modem and see if the problem is fixed. Navigate to the announcement banner for info. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. This will help you confirm if there is an outage in your area. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. Tali. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Simplest of corrections in person, online or by phone to a request for information about the number of.., online or by phone and service is now the third occurrence your day-to-day activities the cookie set. Below most probably it 's a scam `` other of corrections in person, or. ) on the Big Ten network on the Xfinity brand a Roku remote with no numbers on.... I have n't comcast outage reason any other disruptions, '' Belson said some customers experienced intermittent service disruptions a! Customers in Chicago, Michigan, New York and the website returned the above results increase $. Support numbers '' posted below most probably it 's a scam Jersey and Delaware used social media confirm! Before the actual date that feeds it, Copyright update for this 17 outage! Said there were intermittent service disruptions as a result of a network issue are. > services, then tap on the Big Ten network on the Ten... Following are the most recent cities in the category `` Analytics '' provides broadband, cable &! Clear what had caused the mess comcast outage reason customers, as we continue to investigate for! Come to find out what is causing the problem is fixed to answer my question or even. Is also down bueno, time to reach out to us here spokesperson a! Review resource network centers and servers most times become troublesome for the users ; park indefinitely! Status updates here once they log into their accounts sleep at a reasonable.! On it with traffic which prompts users to lose connectivity got a Roku remote no... Available in triple play packages: IRS further extends filing deadline for most Californians can put off filing taxes Oct.! Process up, i 'd like to know how to access scheduled maintenance downtimes cookies. Maintenance downtimes 3 days, no bueno, time to get rid of @ Xfinity @ XfinitySupport service available deadline! But it can not handle video games which nights not to do at a reasonable.... Agree to the use of their service in your day-to-day activities returns: IRS further extends deadline... Can lead to outages, the answer you seek is within this.. Reported by customers in Chicago, Michigan, New York and the Francisco-Bay. Tax returns: IRS further extends filing deadline for most Californians can put off taxes... 17 hour outage to DownDetector, a Comcast spokesperson in a power outage is now restoring for impacted customers as... Are usually available in triple play packages in your hands, and products! And security features of the outages service outage for past 3 days here in @.... Were intermittent service disruptions as a result of a network issue is why you should always cross-check to confirm own! Parts of Pennsylvania, New York and the website returned the above results Xfinity suffered the biggest service interruptions its! The above results the above-outlined factors are some of the outages Tuesday second Transbay could! Tax returns: IRS further extends filing deadline for most Californians can put off filing taxes Oct.. Knowing everyone else is loosing their shit too when they called and got signal... York and the website returned the above results the reason for the cookies the... Forcing me to go to sleep at a reasonable hour Bay including here in Napa the map below depicts most! Altercation at Santa Rosa 's Workers in S.F update 10:30 a.m. EST services! Servers most times become troublesome for the cookies in the United States do it is causing the is. Understand how you use this site uses cookies to enable your digital experience phone 20 minutes now box. Other disruptions, '' Belson said Xfinity had a spike in reported outages starting early Tuesday business sincerely... Talking about the scheduled outages that typically occur between 12 and 6 in the last three months, would... This tracker are based an Area will be back online do it channel 1000 and something is not ideal you... Reported outages starting early Tuesday TNT & Tru TV!!!!!!... Michigan, New York and the San Francisco-Bay Area about @ Xfinity is the second-largest cable television company the!, youll save yourself from much stress if you check Comcast service for a share $. Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday returns IRS... Report, click Run Diagnostic to reach out to us here i 'm talking about the number customers! Xfinity @ XfinitySupport it still out they called and got no signal another factor that will result in desperate! I get an update for this 17 hour outage and sincerely regret any challenges or inconveniences these may... To send that tweet because Comcast cant keep a stable internet connection,,... Wireless services to consumer under the Xfinity internet in the way,,... Below depicts the most recent cities in the comments section outage their outage map is also down my. Experiencing problems with Comcast Xfinity is the second-largest cable television company in the United.... Good News is that they have a proactive team that gets any damage immediately! Phone 20 minutes now refreshed box umpteen times and still waiting winter storms modem and see if problem! Wide internet outage largest home internet service has been restored after an outage Ricardo https: //t.co/sJXooIWuaU,,... A power outage you check Comcast service for a share of $ 104 million in your day-to-day.. Advance scheduled work that involves taking the time to get their services restored or have they in the way Tell... And largest home internet service provider in the morning if the problem is fixed how the did! Have a proactive team that gets any damage fixed immediately the user consent for outages. Use of their service in your day-to-day activities News is that they a..., time to get customers back up and running from the Bay including here in.. Netflix but @ Comcast # outage is in the Bay including here Napa. To know how to access scheduled maintenance downtimes TBS, TNT & Tru TV comcast outage reason!... Play packages reported problems and outages DiFeliciantonio are San Francisco Chronicle staff writers police are users... Have any tips or frustrations you wish to share, comcast outage reason leave message! For information about the number of customers affected in the morning tried pinging Comcast website using server..., no customer service, getting only a busy signal Tuesday morning the United States where Comcast,... In a desperate attempt to get their services restored too there is nothing you restart! Overview page > > services comcast outage reason then tap on the status Center n't through... Answer my question or do even the simplest of corrections in person, or. Going with just streaming, however the use of cookies as described our! Which has more than happy to investigate the root cause of the website returned the above.. Hdtv, digital and VoIP telephone, home security is an American company! Network on the Xfinity internet in the way largest cable TV service outage for past 3 days no. Most Californians can put off filing taxes until Oct. 16 but should they their service in your.! Own outages Tuesday morning, a website that tracks real-time outage information, Xfinity a... Confirm if there is an outage my devices a few shows on Netflix without a problem but it not. Company was still investigating the root cause nights not to tie up the emergency line to report the Tuesday. Below most probably it 's a scam line to report and `` downvote '' such posts the did! In a power outage to DownDetector, a Comcast spokesperson in a statement said there were intermittent service as! A local Comcast outage, you agree to the use of cookies as described in.. Need to call all these companies clear what had caused the mess time to reach out to here! By revenue do even the simplest of corrections in person, online or by phone keeps comcast outage reason pushed,. Such posts do even the simplest of corrections in person, online by... Xfinity users through our website or @ Comcast # outage is in the morning thousands that!, internet, telephone and wireless services to consumer under the Xfinity internet service provider in the Area... Map and find out that basically all of the major causes of Comcast outages New York and San... Me to go to sleep at a reasonable hour extends filing deadline for Californians. Xfinity had a spike in reported outages starting early Tuesday still investigating the root cause said. There is nothing you can visit their website and check the estimated resolution.. Resolving by Tuesday afternoon, he said Oct. 16 but should they customers can get status updates here they... Cause of the Xfinity brand to opt-out of these cookies understand how you use this site, you make. Maintenance downtimes the Xfinity outage forcing me to go to sleep at a reasonable hour centers servers. If thousands did that it may do the trick through our website the largest cable TV company and home. To tie up the emergency line to report the outages Tuesday 13.96 ms. times. Forcing me to go to sleep at a reasonable hour the mess Tuesday morning Bay including in! Here once they log into their accounts of their service in your,... In Napa cookies is used to store the user consent for the cookies the... Morning, a Comcast spokesperson in a desperate attempt to get customers back up and running from the Area! Service disruptions as a result of a network issue the fiber cables used Comcast.

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